RiverStone Resort & Spa Condo-Hotel Property Takes Off


Coral Springs, FL. — May 7, 2015 — Unfailing attention to every detail is what RiverStone Resort & Spa Condominium –resort owners and guests deserve and have come to expect. The tracNcare Asset & Guest Management System (TNC) is the technology vessel that propels RiverStone Resort & Spa from good to great in a sea of competition.

RiverStone Resort & Spa – RiverStone Resort & Spa is a luxurious Pigeon Forge resort, providing spacious and elegantly appointed vacation rentals and fullservice spa treatments at the heart of Pigeon Forge, a vibrant east Tennessee community. Wake to the sunrise peeking past the rolling green hills of the Gatlinburg Golf Course or reflecting off the trickling waters of the Little Pigeon River as you prepare for a day of exploration, relaxation and excitement amid the scenic surroundings of the Smoky Mountains.

Located just a short drive from the scenic and sprawling expanse of the Great Smoky Mountains National Park and within convenient distance of top Pigeon Forge dining and entertainment, the resort serves as a stellar destination for families, honeymooners, multi-family groups or any other leisure travelers looking for friendly staff and spectacular amenities. Each of the 125 vacation condominiums comes with space to stretch your legs, relax and replenish your body and mind in the heart of the Smoky Mountains. The ample amenities of RiverStone are unparalleled among Pigeon Forge hotels, and while not a timeshare, no timeshare can match our resort’s convenient comforts.

“We exist to serve our condo-hotel owners’ and guests’, and tracNcare will ensure that we serve them with ease, efficiency and confidence,” says April M. Flasher, General Manager of RiverStone Resort & Spa.

“Our Condo-Hotel is dedicated to deliver outstanding customer service to owners and guest alike – and tracNcare Asset & Guest Management System truly will empower our talented hospitality team. Day-in and day-out, to deliver on our promise of “making memories”” says April M. Flasher.

“tracNcare Asset & Guest Management System will enable us to streamline our assets, guest, projects, preventives, and quality control processes and do a much better job of focusing our efforts on marketing our properties.”

Across the resort, tracNcare Asset & Guest Management System will provide each guest & owner unsurpassed, individualized services and amenities. By seamlessly integrating a solution based on gathering real-time data on all asset management tasks that take place during day to day operations, to completely automate these task and assign them based on department and individual employee skills, scheduling work force needs as well as 3rd party vendors. RiverStone Resort & Spa picked tracNcare because the solution provided everything they needed.

David Perkins, President & CEO of Coral Springs, Fl. – based tracNcare, said the company’s Asset & Guest Management System offers an unmatched blend of flexibility and functionality because the Asset & Guest Management System truly has been… and continues to be, “customer engineered.” tracNcare has spent the past fifteen years listening to, and following through on, hospitality properties managers’ needs as well as those of their unit owners and guest.

About RiverStone Resort & Spa
RiverStone Resort & Spa is the premiere national 4- and 5-star condo-hotel management company that provides truly affordable luxury. RiverStone Resort & Spa is able to offer exclusive, luxurious yet affordable inventory to the rental community through honest, lucrative and dedicated service to condo hotel. RiverStone is worldwide, with its collection of one-of-a kind destination spanning: Great Smoky Mountains Find out more at www.riverstoneresort.com. If you would like more information about RiverStone Resort & Spa please call at 865-908-0660.